FAQs

Return Policy

We stand behind the quality of our work. Please review the return guidelines below.

Returns

Eligible items may be returned within 14 days of delivery.

To qualify for a return:

• Items must be unused, unworn, and in original condition
• Original packaging and proof of purchase are required

Final Sale Items

The following items are final sale and not eligible for return or exchange:

• Custom or made-to-order pieces
• Sale or promotional items
• Gift cards

Custom pieces are created specifically for each customer and cannot be resold.

Refunds

Once your return is received and inspected, approved refunds will be issued to the original payment method within 5–7 business days.

Original shipping fees are non-refundable.

Customers are responsible for return shipping costs.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 48 hours of delivery with your order number and a clear photo of the issue.

Contact

Questions or concerns?

Email us at info@bracelets4bae.com and we'll assist.